Trek Quick Release Recall

Trek issues voluntary nationwide quick release safety notice.

Some Trek bicycles were sold equipped with disc brakes and a front quick release lever that opens past 180° (fig. 1). If the quick release is improperly adjusted or left open on a bicycle that also has a front disc brake, the quick release lever can become caught in the front disc brake assembly (fig. 2). If this happens, the front wheel could separate or come to a sudden stop and the rider could lose control of the bicycle.

Trek wants you to be safe. You should always correctly adjust the quick release on your bicycle before you ride. Trek’s Owner’s Manual contains detailed instructions on proper quick release installation and removal. If you do not have a Trek Owner’s Manual, contact Oswego Cyclery or your local Trek retailer.

Additional information on proper quick release adjustment is available on Trek’s website: manuals and safety. Videos demonstrating proper quick release adjustment are available on Trek’s YouTube channel: without washers and with washers. We encourage you to review these materials and to consult Oswego Cyclery or your local Trek retailer with any questions you may have. 

Figure 2
Quick release lever caught in front disc.

Your safety is very important to us. Therefore, Trek will replace the front quick release mechanism on affected bicycle, free of charge. This includes replacement of the specially designed quick release with washers if it has already been installed on your bike.

AFFECTED MODELS

Any Trek bicycle equipped with disc brakes and a front quick release lever that can open beyond 180º and contact the disc brake assembly is affected. If you are unsure whether your bicycle has this combination, we have listed those models below.  If you do not find your model bike and still have concerns, please bring your bike to Oswego Cyclery or your local retailer for a free inspection.

WHAT TREK WILL DO FOR OWNERS OF A RECALLED BICYCLE

If you own a bicycle that is affected by this recall and would like a replacement quick release, Oswego Cyclery or your local Trek retailer will provide for you a free replacement quick release, including free installation. In addition, you will receive a $20 coupon to use towards any Bontrager product redeemable through December 31, 2015 at Oswego Cyclery. This coupon has no cash value. If you have any questions, please contact Oswego Cyclery at (630) 551-2300, or call Trek at the safety and recall hotline: (800) 373-4594

THANK YOU FOR BUYING A TREK BICYCLE

We sincerely apologize for the inconvenience this has caused you. We value you as a customer and want you to safely enjoy cycling on your Trek bicycle.